Performance benchmarking measuring and managing performance

Summary: In this book, Peter Bogetoft - THE expert on the theory and practice of benchmarking - provides an in-depth yet very accessible and readable explanation of the best way to do benchmarking, starting from the ground up.'Rick AntleWilliam S. Beinecke Professor of Accounting, Yale School of ManagementCFO, Compensation Valuation, Inc.'I highly recommend this well-written and comprehensive book on measuring and managing performance. Dr. Bogetoft summarizes the fundamental mathematical concepts in an elegant, intuitive, and understandable way.'Jon A. ChilingerianProfessor, Brandeis University and INS.

Record details

ISBN: 9781461460428
ISBN: 1461460433 (electronic bk.)
ISBN: 9781461460435 (electronic bk.)
Physical Description: 1 online resource (268 p.)
remote
Computer data.
electronic resource
Publisher: New York : Springer, c2012.

Content descriptions

General Note:	CatMonthString:jan.13 CatBulkString:jan.31.13 Multi-User.
Bibliography, etc. Note:	Includes bibliographical references and index.
Formatted Contents Note:	Introduction to benchmarking -- Performance measures -- Performance models -- Performance analysis : DEA -- Performance analysis : SFA -- Performance planning -- Performance restructuring -- Performance contracting.
Type of Computer File or Data Note:	Text (HTML), electronic book.
System Details Note:	Mode of access: Internet.
Terms Governing Use and Reproduction Note:	Access restricted by subscription. Access requires VIU IP addresses and is restricted to VIU students, faculty and staff.
Issuing Body Note:	Made available online by Springer.
Source of Description Note:	Description based on print version record.